Delivery & Shipping Policy

Last Updated: June 2026

Thank you for shopping with Farida Candles. We are committed to delivering your orders safely and efficiently. Please review our shipping policy below for information about processing, delivery, and shipping procedures.

Order Processing

  • Orders are processed after payment confirmation.

  • Processing times may vary depending on product availability and order volume.

  • Most orders are prepared and dispatched within 1–3 business days.

  • Custom or made-to-order products may require additional preparation time.

Shipping Coverage

We currently ship across Egypt.

For inquiries regarding international shipping, please contact us at:

Email: info@faridacandles.com
Phone / WhatsApp: +20 100 262 6092

Estimated Delivery Time

Estimated delivery times may vary depending on the destination and courier service.

  • Major cities: 1–3 business days after dispatch.

  • Other areas: 2–5 business days after dispatch.

Please note that delivery times are estimates and may be affected by factors beyond our control, including weather conditions, public holidays, or courier delays.

Shipping Fees

Shipping fees are calculated at checkout based on the delivery location and selected shipping method.

Any applicable shipping charges will be clearly displayed before order confirmation.

Order Tracking

Once your order has been shipped, you may receive tracking information through the shipping provider when available.

Delivery Attempts

Please ensure that the shipping address and contact information provided during checkout are accurate and complete.

If a delivery cannot be completed due to incorrect information, customer unavailability, or refusal to receive the shipment, additional shipping charges may apply for re-delivery.

Damaged or Missing Items

If your order arrives damaged or if any items are missing, please contact us within 48 hours of receiving your order.

To help us resolve the issue quickly, please provide:

  • Your order number.

  • Photos of the damaged package and products (if applicable).

  • A description of the issue.

Delays Beyond Our Control

Farida Candles is not responsible for delivery delays caused by courier companies, weather conditions, governmental restrictions, public holidays, or other circumstances beyond our reasonable control.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Farida Candles
Email: info@faridacandles.com
Phone / WhatsApp: +20 100 262 6092

We appreciate your trust in Farida Candles and look forward to serving you.